Product Design
Leveraging Capital One’s Gravity design system, I designed enhancements to Dealer Navigator, improving usability, refining workflows, and enabling smarter recommendations for dealers. These updates made it easier for them to guide customers through financing options and available autos, increasing both efficiency and customer satisfaction.
By combining user insights with strategic design, my work helped strengthen the platform’s impact, ensuring that dealers had the right tools to match customers with the best financing solutions and autos, ultimately creating a smoother, more effective car-buying experience.
