Amp One 1
Amp One 1
Onyx
Onyx

Product Design

Summary

Summary

Onyx Centersource, the world’s leading provider of hospitality technology for commission payments and recovery solutions, saw an opportunity to turn their wealth of transactional data into actionable insights. Their goal was to create a new SAAS analytics platform that would empower hotels and travel agencies to make smarter, data-driven decisions using AI and machine learning.

Onyx Centersource, the world’s leading provider of hospitality technology for commission payments and recovery solutions, saw an opportunity to turn their wealth of transactional data into actionable insights. Their goal was to create a new SAAS analytics platform that would empower hotels and travel agencies to make smarter, data-driven decisions using AI and machine learning.

Role

Role

Role

Product Designer

Product Designer

Product Designer

Deliverables

Deliverables

Deliverables

Experience Design, UX/UI, Design System, Service Design

Experience Design, UX/UI, Design System, Service Design

Experience Design, UX/UI, Design System, Service Design

Amp One 1
Amp One 1
Amp One 1

I led the user experience design for this new platform, bringing UX best practices, customer insights, and design system consistency to the development process. From UX/UI design and data visualization to product support playbooks, I worked across teams to ensure that every part of the experience was clear, cohesive, and customer-friendly.

ADS View
ADS View
ADS View
ADS View

Throughout the project, I worked to develop and enhance Onyx’s global design system to ensure consistency across new and existing products. This included refining UI components, improving interaction patterns, and ensuring that the platform looked and felt unified across touchpoints.

ADS View 2
ADS View 2
ADS View 2
ADS View 2

By transforming complex hospitality data into an intuitive, AI-driven analytics platform, ADS wasn’t just a step forward in user experience, it was a major business opportunity. Onyx estimated that Analytic Data Services would generate $25 million in revenue by 2025, proving that a well-designed product isn’t just about usability, it’s about impact.

Support Playbook
Support Playbook
Support Playbook
Support Playbook

Steve Basmajian

Steve Basmajian

Steve Basmajian